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Frequently Asked Questions

With halaDelivery, we've made it really simple to deliver your orders to your doorsteps!

Delivery Fees:     Attended Delivery:                             $5.99

                          Unattended Delivery:                         $9.98

                          Minimum order size:                          $29.99

Depending on your zip code, we offer different time slots on different days of the week. During checkout, you will be able to choose the day of the week and the time that work best for you. As our customer base is growing, we are always adding more time slots options to accommodate more areas in the DMV.

Your satisfaction is guaranteed.
We promise to make it right on every order, every time. Period.
If you have any problems or questions call (571) 424-3774 or email us at [email protected]

We know you don’t like minimum order, we don’t like it ourselves but in order for us to minimize the cost of delivery, we had to enforce the minimum order. Without minimum order, the cost of delivery would increase on our customers and we’re just trying to avoid that.

You sure can, just call (571) 424-3774 or email us at [email protected] and someone will help you place your order.

Yes we do, during checkout, you will be able to select attended/unattended delivery. When selecting unattended delivery, you don’t have to be home when we deliver your order. Just leave us a note in the comments section where to leave the order outside your house.

If your order contains any items that requires refrigeration and you selected unattended delivery. We will place these items in foam boxes with reusable ice packets inside. You will be charged a refundable $3.99 for the foam box and the ice packets, if you return the foam box and the ice packets undamaged to halaDelivery with your next order, we will credit your account with the full amount of $3.99.

Not to worry, we will check your order and see if it contains any items that requires refrigeration. If it does, we will place these items in foam boxes with reusable ice packets inside. You will be charged a refundable $3.99 for the foam box and the ice packets.

If you return the foam box and the ice packets undamaged to halaDelivery with your next order, we will credit your account with the full amount of $3.99.

We are planning on doing so in the near future. Stay tuned!

If you are not satisfied for any reason with an item purchased through the halaDelivery Service, we will provide you with a credit towards your next halaDelivery order or a refund to your selected method of payment. Just call us at (571) 424-3774 within 2 days of delivery or pick-up if the item is perishable and within 7 days of delivery or pick-up if the item is non-perishable and let us know your concern. We may need to see the item to determine the cause of the problem before we issue a credit or refund and will arrange for the item to be picked up if delivered to you.